January 2026 Trust Newsletter; meeting with the Club, Five Principle Survey results, AGM report and more

Tottenham Hotspur Ticketing review

Club communications and meetings with the Club leadership

Earlier in January, the Trust met with representatives of the Club at a senior level to discuss supporter concerns regarding recent events and the current situation at the Club. We stressed the need for the Club leadership to communicate directly with fans on these issues.  Our statement following that meeting can be read here.

In response, and against a backdrop of increasing unrest and protest, CEO Vinai Venkatesham issued a statement in the programme and on the website ahead of the Villa game, addressing concerns about the future direction of the Club. The Trust welcomes the statement (which includes, for the first time in our memory, an acknowledgement that the wage structure needs to be addressed) but this needs to be part of an ongoing direct dialogue to reassure fans during a process of change for the Club.

The Trust has subsequently met with Vinai, Kate Miller (the new Chief Communications Officer) and other Club officials on 3/2 when this point was reiterated as part of a wider discussion on the current performance of the Club, including against the 5 Principles (see below).  As normal, we shall be publishing the minutes of this meeting in full as soon as they have been agreed.

Supporter dissatisfaction hits an all-time low – Our Five Principles survey

The latest Five Principles Survey (January 2026) reveals that Spurs supporters’ confidence in the Club’s ownership has fallen to its lowest level since the survey began. Scores dropped sharply across all five principles, including investment to win, attracting and retaining talent, and putting fans first—despite increased engagement and higher response numbers.The message from supporters is clear: frustration is deepening, and change needs to lead to improvements in the Club’s operations both on and off the pitch.

Read the full article for the complete results, analysis, and the Trust’s response.

AGM report

The Trust AGM was held on Monday, 2 February. You can read a full report of the proceedings here. You can read our Annual Report here.

 

Fan reps challenge Premier League on costs, tickets and scheduling

In late December, representatives from the Football Supporters’ Association (FSA) Premier League Network, of which THST is a key part, met with senior Premier League officials, including Chief Executive Richard Masters. These bi-annual meetings are a vital platform for ensuring the voice of the match-going fan is heard at the highest levels of the game.

The meeting covered several critical areas that directly impact Spurs fans and the wider football community:

Financial regulation and Squad Cost Ratio (SCR)

The Premier League provided updates on the transition to new Squad Cost Ratio (SCR) rules. Fan reps pressed for transparency to ensure these financial regulations don’t just protect the “status quo” of the biggest clubs but also safeguard the long-term sustainability of all clubs without pricing out the fans who fund them.

Ticketing and the #StopExploitingLoyalty campaign

A major focus remains the rising cost of tickets and the erosion of concessions. Following the widespread protests seen across the league earlier this season, the FSA has instigated a campaign for a two year ticket price freeze and reiterated to the PL that loyalty should not be exploited. The League was challenged on the need for a league-wide approach to protect senior and youth concessions, ensuring that supporting your club remains an affordable, lifelong commitment.

TV scheduling and kick-off times

The frustration of late fixture changes was again high on the agenda. Fan reps highlighted the continued disruption caused by TV picks, which often leave traveling supporters with impossible journeys or non-refundable travel costs. The FSA continues to push for strictly enforced notice periods and better consideration for fans when broadcasters select ‘unsociable’ kick-off slots.

The Independent Football Regulator

With the Football Governance Bill progressing through Parliament, the meeting touched on how the Premier League will interact with a new Independent Regulator. The FSA is clear: the regulator must have the ‘teeth’ to ensure fan engagement is not just a box-ticking exercise but a meaningful part of how every club is run.

Why does this matter for THST? As we continue to engage with the board at Spurs, these national meetings ensure that the specific issues we face —such as the changes to senior concessions—are amplified as part of a collective national movement.

For the full, detailed minutes of the meeting, visit the FSA website.

VAR and officiating: A deep dive with the Premier League

THST recently joined fellow supporter groups at the Premier League’s Paddington headquarters for a technical briefing with Director of Football Operations, Simon Morgan, and former PL referee, Chris Foy. The session focused on the data and technology shaping the game this season.

Key updates included:

Refereeing stats & behaviour

Officials shared season-to-date data and discussed the ongoing crackdown on ‘participant behaviour’, aiming to reduce dissent from players and managers on the touchline.

VAR & technology

Discussions covered the implementation of Semi-Automated Offside Technology (SAOT) and the new ‘Referee Announcements’ intended to provide better clarity for fans inside the stadium. There was also a specific focus on the consistency of ‘holding’ in the box and penalty decisions.

The future of VAR

The Premier League was clear – VAR is here to stay. However, their current philosophy is to improve the accuracy and speed of existing processes rather than expanding its remit.

The bottom line: While the Premier League wants to limit VAR’s footprint to what it is today, this puts them at odds with FIFA’s current direction. FIFA is exploring expanding the tech at the forthcoming World Cup to cover corner awards and second yellow cards, moves that would significantly increase VAR’s presence in the game.

THST remains committed to representing the views of Spurs fans who feel that, while technology can help, the matchday experience and the flow of the game must be protected.

Campaign Update: Fill Our Home. Find Our Voice.

Thank you once again for your incredible support of the Fill Our Home. Find Our Voice. campaign. We launched this initiative at the end of November in response to what we were all seeing: a decline in the atmosphere, too many empty seats, and younger fans being priced out of matches, even on big European and Premier League nights.

Our core principle remains the same: fill the stadium with people who can afford to come, every game.

We are pleased to report that following the strong mandate provided by our members, we have engaged in constructive, preliminary discussions with the Club. This dialogue has been positive as we continue to press on our key requests. We will continue to press the Club to meet all our asks. More updates will follow soon.